Ottawa - Account Manager
Evolution AV has been designing, installing, and supporting commercial audio-visual systems for clients across Canada for over 50 years. From boardrooms and classrooms to large-scale events, we work with organizations of all sizes to deliver technology solutions that make a real difference.
We are a national leader in commercial AV integration — and we are always looking for talented, driven people to grow with us.
Working at Evolution AV
We know that our people are what makes our business great. We make the following promises to our team:
- Safety is our #1 priority — we will always provide a robust safety program.
- A commitment to building an outstanding culture for our team.
- A strong belief in treating everyone that we encounter with a great deal of honesty and respect.
- A dedication to growing and improving our business, creating new opportunities for everyone.
What we look for in our team members
- Someone who is highly ambitious and thrives in a learning environment.
- Someone who is organized, with exceptional attention to detail.
- Someone who is punctual.
- Someone who has excellent customer service and communication skills.
- Someone who has a strong sense of loyalty to their coworkers and company.
- Someone who is passionate about their particular area of expertise.
Our core values
- Always be learning.
- Smile, and solve problems.
- Choose to make an impact.
- We play well with others.
- Consider customer experience.
About the role
Account Managers are hired to produce year-over-year revenue growth. They carry full accountability for nurturing new, existing, and past customer relationships while contributing substantially to new customer acquisition. Account Managers are expected to find and convert qualified sales leads to closed sales.
Responsibilities
- Meet or exceed individual targeted revenue and gross profit numbers
- Submit proposals to meet or exceed individual weekly targets
- Build and maintain an accurate CRM database — logging customer contacts and opportunities
- Effectively prospect clients in a systematic and professional manner
- Produce an annual business plan outlining revenue, customer growth, and gross profit
- Maintain high NPS scores and resolve outstanding customer issues
Qualifications
- Excellent verbal and written communication skills
- Experience with prospecting and territory management
- Ability to build and maintain strong relationships
- Minimum 2+ years of audio-visual industry experience
- Must possess a valid drivers license with access to a vehicle
Nice to have
- Past sales experience
- Post-secondary education
What we look for
- Highly motivated and driven by results — you keep score
- Confident and persistent without being pushy
- Builds genuine relationships and earns trust over time
- Organized and disciplined in managing a pipeline and following up
- Entrepreneurial mindset — you treat your territory like your own business
Benefits
- Dental care
- Extended health care
- Vision care
- Life insurance
- Disability insurance
- RRSP match
- Paid time off
- Wellness program
- Company events
- On-site parking
- Store discount
Compensation
$80,000 – $180,000 CAD per year
How to apply
We would love to hear from you. Submit your resume and cover letter using the form below, or email us directly at hr@evolutionav.ca.
The chosen candidate will be required to set up reference calls with past supervisors or bosses. We thank all applicants for their interest; however, only those candidates that are short-listed will be contacted for an interview.